Skip to content

    Privacy Policy

    Last updated July 24, 2026

    At Proscenium, we are committed to protecting and respecting your privacy. This Privacy Policy explains what personal information we collect when you visit proscenium.com or otherwise interact with us, how we use it, and your rights with respect to it.

    Who we are

    Proscenium is a global marketing agency focused on the creation and production of live, virtual, and hybrid events for the world’s biggest brands. We combine Broadway-caliber creative, rock-solid production, next-level event strategy, and powerful content creation to help brands perform. Founded in 2011 and headquartered in New York City, we help brands do their best work for their most important audiences.

    We may update this Policy from time to time. Please check this page occasionally to ensure you have the latest version. Questions or concerns may be directed to privacy@proscenium.com, by mail to Proscenium, 247 W 36th Street, 4th Floor, New York, NY 10018, or by phone at +1 (917) 791 5700.

    Information we collect

    Information you provide to us

    When you interact with us through our website, you may choose to provide personal information such as:

    • Your name, business email address, phone number, and/or company name
    • Details about your event needs or project inquiry, including files you upload with an RFP
    • Resume, cover letter, and portfolio (if applying for a position)
    • Questions you ask our on-site assistant — those conversations are retained so we can review quality and follow up on inquiries

    We collect this information when you contact us with inquiries, submit a form, sign up for our newsletter, participate in surveys or feedback requests, or interact with us through social media or at events.

    Information we collect automatically

    When you visit our website, we automatically collect limited technical information, including:

    • IP address, browser type, and operating system (standard hosting logs)
    • Device type and referring page
    • Video viewing behavior for embedded video content — engagement statistics are collected only if you accept optional cookies

    You can control cookie settings through your browser preferences or through our cookie consent tool. For full details, see our Cookie Policy.

    Information from third parties

    We may supplement our records with information from trusted third-party sources, such as data providers and professional networking platforms, to support our sales and marketing efforts. This may include your name, email address, job title, company name, and business contact information. We use this information only to communicate with you about our services.

    How we use your information

    We use the personal information we collect to:

    • Respond to inquiries and communicate with you about our services
    • Consider you for employment opportunities and process job applications
    • Send marketing communications and newsletters (where you have consented or we have a legitimate interest in doing so)
    • Understand how our site is used so we can improve it
    • Comply with legal obligations and protect our legal rights
    • Detect, investigate, and prevent fraud or security incidents
    • Aggregate and anonymize data for business insights and reporting

    We will not use your information for purposes materially different from those described in this Policy without notifying you. We do not sell your personal information to any third party.

    How we share your information

    Service providers

    We work with trusted third-party vendors who assist us in operating our website and delivering our services. These vendors are granted access to your information only as necessary to perform services on our behalf, and we require them by contract to keep your information secure and not use it for their own purposes. The following service providers receive data from this website:

    Supabase

    Purpose:
    Form submissions, database, and secure file storage for inquiries and RFP uploads
    Data:
    Name, email, company, message contents, uploaded files, assistant conversations
    Location:
    United States

    Lovable

    Purpose:
    Website hosting and delivery, and routing of on-site assistant (Archie) messages through Lovable's AI gateway to the large language model that generates the replies
    Data:
    IP address and standard server request logs; questions you send to the assistant and its replies
    Location:
    United States / EU

    Google (AI model)

    Purpose:
    Provides the large language model — currently Google's Gemini — that generates the on-site assistant's replies. Your questions are routed to it through Lovable's AI gateway
    Data:
    The questions you send to the assistant and the site content used to answer them
    Location:
    United States

    Lovable (email delivery)

    Purpose:
    Transactional email notifying our team of new inquiries
    Data:
    Name, email address, message contents
    Location:
    United States / EU

    Wistia

    Purpose:
    Video hosting and playback
    Data:
    Video viewing progress, device and browser info (engagement statistics only with your consent)
    Location:
    United States

    Buzzsprout

    Purpose:
    Embedded podcast player on ProCast pages
    Data:
    IP address, device and browser info, and playback interactions inside the player
    Location:
    United States

    YouTube / Vimeo

    Purpose:
    Embedded video playback where a page uses YouTube or Vimeo
    Data:
    IP address and playback data once you press play; we use YouTube's privacy-enhanced player and Vimeo's Do-Not-Track mode
    Location:
    United States

    Google Fonts

    Purpose:
    Web font delivery
    Data:
    IP address and browser info (no cookies set)
    Location:
    United States

    Google Maps

    Purpose:
    Interactive office map on our Contact page
    Data:
    IP address, device and browser info, and map interactions
    Location:
    United States

    Microsoft Clarity

    Purpose:
    Site usage analytics and session replay, so we can see how pages are used and improve them
    Data:
    IP address, device and browser info, pages viewed, and anonymised interactions such as clicks and scrolling (with your consent to optional cookies)
    Location:
    United States

    Legal and business disclosures

    We may disclose your personal information:

    • When required by law, court order, or other legal process
    • To protect the rights, property, or safety of Proscenium, our clients, or the public
    • In connection with a merger, acquisition, or sale of all or part of our business, in which case the acquiring entity will be required to honor this Policy

    How we protect your information

    We implement commercially reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. All traffic to our website is encrypted with SSL/TLS, files you upload with an inquiry are stored in access-controlled private storage, and access to submitted information is limited to staff who need it.

    No data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, you transmit data to us at your own risk. Once received, we make every effort to secure it on our systems.

    Your rights and choices

    Regardless of your location, we offer the following rights to all individuals:

    • Access — Request a copy of the personal information we hold about you
    • Correction — Request that we update or correct inaccurate information
    • Deletion — Request that we delete your personal information (subject to legal obligations)
    • Objection — Object to our use of your information for direct marketing at any time
    • Restriction — Request that we limit how we process your information in certain circumstances
    • Portability — Request an export of your personal information in a machine-readable format

    To exercise any of these rights, contact us at privacy@proscenium.com. We will respond within a reasonable timeframe and notify you if we are unable to fulfill your request.

    To opt out of marketing emails, click the “Unsubscribe” link in any email we send. You may also manage cookie preferences through our cookie consent tool or your browser settings.

    How long we keep your information

    We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Information that is no longer needed may be de-identified or securely deleted.

    Children’s privacy

    Our website and services are intended for business use and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. To report a concern, contact privacy@proscenium.com.

    Third-party links

    Our website may contain links to third-party websites. This Policy applies only to proscenium.com. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements when you visit them.

    Jurisdiction-specific rights

    Proscenium is headquartered in New York City and processes data in the United States. If you are visiting from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from those in your country.

    EEA, UK, and Switzerland

    If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

    • Consent — Where you have expressly consented to our use of your data
    • Contractual necessity — Where processing is required to fulfill an agreement with you or our clients
    • Legitimate interests — For marketing and business development purposes, where those interests do not override your rights
    • Legal compliance — Where we are required to process data to fulfill a legal obligation

    You have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK, or your national DPA in the EU). We transfer personal data from the EEA/UK to the United States using Standard Contractual Clauses or other lawful mechanisms approved by the European Commission or relevant UK authority. Vendors who receive EEA/UK personal data are either enrolled in the EU-U.S. Data Privacy Framework or subject to equivalent contractual protections.

    California residents (CCPA/CPRA)

    California residents have the following additional rights:

    • Right to know the categories and specific pieces of personal information we have collected
    • Right to request deletion of your personal information
    • Right to correct inaccurate personal information
    • Right to opt out of the sale or sharing of personal information (note: we do not sell personal information)
    • Right to limit use of sensitive personal information
    • Right to be free from discrimination for exercising your rights

    To exercise your California rights, contact us at privacy@proscenium.com. We may need to verify your identity before processing your request.

    Contact us

    For questions, concerns, or to exercise your rights under this Policy:

    Email: privacy@proscenium.com
    Mail: Proscenium, 247 W 36th Street, 4th Floor, New York, NY 10018
    Phone: +1 (917) 791 5700